I'm Juliette, a relationship coach and counsellor with  more than twenty-five years' experience working with thousands of individuals, couples and teams.

Most people come to me because something in a relationship isn't working, and they've reached the point of wanting to do something about it. What I've learned, over the years and many hundreds of conversations, is that lasting change rarely starts with the other person. It starts with understanding ourselves: why we react the way we do, what we need, and the patterns we repeat without realising. It's from that understanding that change begins.

My path into this work has been anything but conventional. I began my working life as cabin crew, then I spent years in various well-known charities leading to two director roles. At the height of all that, I made a deliberate choice: I stepped into a more junior role so I could train as a coach, because it had become the work I most wanted to do.

I went on to qualify as a coach, then as a counsellor. I earned my Postgraduate Diploma in Facilitating Change and, amongst a good deal of other training, trained in Marshall Rosenberg's Nonviolent Communication and with the Gottman Institute, one of the most respected names in relationship work. Everything that came before taught me how people behave under pressure, and how deeply we all want to feel heard and understood. By the time I came to this work, I understood people not just from books and training but from years of watching and living it myself: how we struggle, cope and connect.